INDUSTRIES  /  FREIGHT & LOGISTICS

Freight hiring that fills every shift.

Array HQ fills dispatch, shop, admin, and courier seats 3x faster, then rewards the attendance your dispatch data already tracks.

3xfaster time to hire
50%offer-to-start improvement
7xreturn on spend

Freight operators lose margin in two directions at once.

Dispatch, shop, admin and courier seats sit open for weeks because hiring runs at job board speed, and the people on shift get no credit for holding the operation together because nothing rewards performance in real time. Most tools address one problem, but Array HQ connects and addresses both.

One hiring and productivity platform for every terminal, brokerage desk, and route.

Fill dispatch, shop, admin, courier, and driver roles with more productive talent. Reward performance the moment it happens. Give terminal leaders live coverage visibility, not a scorecard surprise at month end. SLA penalties drop. Coverage holds.

How it works. 

Fill

Programmatic sourcing fills dispatch, shop, and admin roles at freight and brokerage operations, courier roles at last mile, and driver roles at passenger transport — not a job board and a spreadsheet. An open dispatch or courier seat is a coverage gap from the moment it opens.

Connect

Array HQ reads the dispatch, TMS, and scheduling data already running your operation. Coverage, attendance, and on-time performance go live as it happens — no new system for a terminal manager to maintain.

Reward

Resignation is the first signal of a retention issue for dispatch, shop, admin and brokerage staff. By the time a manager notices a reduction in productivity, the seat’s already open and it stays open for weeks while overtime covers the gap.

Manage

Today the first sign of trouble is the miss itself: — not a job board and a spreadsheet. An open dispatch or courier seat is a coverage gap from the moment it opens.

What you get. 

Fill frontline freight roles in days, not weeks

Cuts time to hire from weeks to days on non-driver and frontline roles.

Results: 3x faster time to hire, 10x more qualified candidates vs. traditional recruiting.

Close the coverage gap before it costs a contract

Reduces the time an open dispatch, shop, admin, or courier seat sits unfilled — before overtime, coverage cost, and SLA penalties pile up.

Results: 50% offer-to-start improvement.

Catch a slipping shift before it costs the load

Gives dispatch and terminal leaders live visibility into coverage, attendance, and on-time performance as it happens, so a manager can reroute, pull a floater, or call backup while the shift can still be saved.

Results: 7x return on spend.

Replace the manual coverage scramble

Rewards attendance and reliability for dispatch, shop, and admin teams at freight and brokerage operations, couriers at last mile, and drivers at passenger transport — closing a gap no current program covers.

Results: Reduced monthly retention loss by 50%.

THE RESULTS

What freight and logistics operators see with Array HQ.

50% 

Offer-to-start improvement

When sourcing is built from your top-performer profile and screening runs 24/7. 

10%

Fewer no-shows

When rewards attach to attendance and reliability instead of tenure.

2x

Better retention

When dispatch, shop, and admin staff get the same performance credit drivers already get.

Disclaimer: Results shown are based on the actual experiences of Array customers. Results vary by customer and circumstances, and no particular outcome is guaranteed.

CASE STUDY

Bolus runs truckload and LTL freight out of Scranton.

Drivers were the constraint.

Open seats sat for over two weeks. 

Bolus Freight

Bolus Freight: Time to hire cut to 5 days. 

How Bolus Freight Systems Hit a 78% Application to Hire Rate with Array HQ Talent Solutions Read the full Bolus Freight case study
78% 

Application to hire rate 

Up from job board sourcing and cold outreach. 

5 days 

Time to hire 

Down from over two weeks. 

What operators ask us before they say yes.

How does Array HQ integrate with our TMS and dispatch systems?

Array HQ reads the dispatch, TMS, and scheduling data your terminals already generate, so coverage and on-time performance surface live rather than in a month-end report. Nothing changes about how dispatch runs the board. Integration scope is confirmed against your specific stack before you sign.

Can Array HQ handle the seasonal ramp we run every year?

Yes. Sourcing and screening run 24/7, so pipeline volume flexes with posted demand rather than with recruiter headcount. Operators use Array HQ to build the bench ahead of the ramp instead of scrambling once volume has already spiked, and the outcome-fee //Recruiting model means you pay for hires you keep, not for job postings.

Our 3PL clients expect performance visibility. Can Array HQ give them a view?

Yes. Array HQ supports client-scoped dashboards, so a client sees performance for their contracted operation rather than the whole site. That turns workforce data into a retention conversation with your clients instead of a defensive one. Available with the //Ops add-on.

See what Array HQ can do for your terminals.

15 minutes with our team. Bring your coverage gaps; we'll bring the pipeline.